Security of funds.
At Dinheiro Group, your peace of mind is our top priority. We understand that the safety and security of your money is fundamental to your trust in us. That’s why we partner with Sciopay Ltd., the leading payment institution responsible for safeguarding and processing your funds so you can be confident that your money is protected at every stage.
How Your Funds Are Protected
Segregation and Safeguarding
Sciopay holds all client funds separately from its own operational accounts, in strict accordance with regulatory requirements. This means your money is never mixed with Sciopay’s company funds and is kept safe within reputable, regulated banks. In the event that Sciopay ceased operations, your funds would remain secure and accessible, as they are legally protected and held independently.
Regulatory Oversight
Sciopay Ltd. is authorised by the Financial Conduct Authority (FCA) as an Authorised Payment Institution (API), Firm Reference Number: 927951. This means all activities are conducted under robust regulatory supervision, giving you confidence that your funds are managed according to the highest industry standards.
Advanced Security Measures
Cyber Essentials Certification
Sciopay is certified by the government-backed Cyber Essentials scheme, which protects you against the most common cyber threats. This certification demonstrates Sciopay’s commitment to maintaining a secure digital environment for all client transactions.
Encryption
Sciopay ensures all confidential information is encrypted both at rest and during transmission. The company uses industry-leading encryption technologies and follows best practices for key management, so your data is protected.
Network Security
The Sciopay platform undergoes regular penetration testing by independent experts. This proactive approach helps identify and address potential vulnerabilities such as code injection or cross-site scripting before they can pose a risk.
Physical Security
Sciopay’s services operate on ‘cloud native’ infrastructure, leveraging the world-class security and compliance of Amazon Web Services (AWS) and Microsoft Azure. Both providers hold an extensive range of global compliance certifications, reflecting their commitment to data centre security and best practices.
Strong Access Control
Access to the Sciopay platform is strictly controlled through a role-based, multi-level security structure. Sciopay requires two-step and multi-factor authentication for all users, and every login or transaction is closely monitored and audited for suspicious activity.
Protecting Against Fraud
While Sciopay works tirelessly to keep your funds secure, fraud remains a persistent threat. Sciopay is dedicated to protecting you from scams and stays ahead of emerging risks.
Identity Theft Prevention
Monitor your account regularly and report any unusual activity immediately.
Securely dispose of financial documents after use.
Be cautious with personal information only share it when absolutely necessary and with trusted parties.
Keep your social media profiles private to reduce the risk of personal data exposure.
Email Scams (Phishing)
Be alert to suspicious emails poor grammar, unexpected requests for sensitive information, or threats to close your account are common warning signs.
Never click on links or download attachments from unknown sources.
Verify any unusual requests by contacting the organisation directly using a known, genuine phone number or website.
Authorised Push Payment (APP) Scams
Criminals may try to trick you into sending money to a fraudulent account, often by impersonating trusted contacts or companies. Always verify payment instructions, especially if you receive last-minute changes to bank details.
Payment Diversion
Fraudsters may intercept emails and impersonate legitimate businesses to redirect payments. Always confirm payment details directly with the intended recipient before making a transfer.
Privacy and Reputation
Privacy Compliance
Sciopay complies with the UK Data Protection Act (DPA) and the EU General Data Protection Regulation (GDPR), ensuring that your personal data is handled with the utmost care and confidentiality.
Trusted Partners
Sciopay only works with reputable partners who are themselves FCA regulated and committed to the highest standards of security. This ensures that your funds are in safe hands, no matter where they go.
Trusted by Thousands
You are part of a growing community of clients who trust Sciopay to process over £100 million in payments every month. Sciopay’s commitment to security, transparency, and regulatory excellence is at the heart of everything it does.
If you have any questions about the security of your funds or Sciopay’s processes, please reach out to our team at support@dinheiropayments.com.